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Privacy Policy

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Welcome to Vivid Stitch! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this policy.

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1. What Information We Collect
When you shop with us, we collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (securely processed through our payment provider)

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages you visit and time spent on them

  • How you found our site (referral source)

Cookies:

We use cookies and similar technologies to improve your experience on our website. You can manage your cookie settings in your browser at any time.

2. How We Use Your Information

We use your data to:

  • Process and ship your orders

  • Communicate with you about your order or any customer service needs

  • Send you updates, promotions, or newsletters (if you opt in)

  • Improve the performance and design of our website

  • Keep your account secure and prevent fraud

3. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties who help us run our business, such as:

  • Payment gateways (e.g., Wix Payments, PayPal, Stripe)

  • Shipping and delivery providers

  • Email marketing services (e.g., Wix Email Marketing, Mailchimp)

  • Analytics tools (e.g., Google Analytics)

These providers are only given the information they need to perform their services and are required to keep your data secure.

4. How We Store and Protect Your Information

We use secure systems provided by Wix and our partners to store your data safely.

All transactions are encrypted using SSL (Secure Socket Layer) technology. While no method of online transmission is 100% secure, we follow best practices to protect your data.

5. Your Rights

You can request to:

  • View the personal data we have about you

  • Update or correct your information

  • Delete your personal data (unless we need it to fulfill an order or meet legal obligations)

To do any of the above, please email us at [Insert Your Email Address].

6. Email Marketing

If you sign up for our newsletter or updates, we may send you emails about new products, promotions, or other store updates.

You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date at the top.

We recommend checking this page occasionally to stay informed.

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